Patient Management & Engagement Software For Your Clinic
Informed patients are more likely to make a purchase, have increased customer satisfaction and are less likely to make a malpractice claim. Patient engagement and education is built into Consentz at multiple touch-points – from videos to Treatment Plans and the Consultation Tool – ensuring your patients will know about all the treatments you are providing.
Messaging
Memory Jog
Waiting List
Questionnaire Builder
Engage your patients
Treatment Notes
Clinicians
Educate from the Outset
Patient engagement and education of the possible cosmetic treatments takes time. With Consentz it begins at first contact to give the them time to learn and develop a full understanding of what is possible.
PATIENTS’ INTERESTS
Patients indicate on the medical questionnaire, areas of cosmetic medicine in which they are interested. This information allows your them access to online brochures and other media on the treatments and procedures you have available at your clinic.
VIDEOS & BROCHURES
Build a waiting list of patients eager to see a particular clinician. Notify patients on the list as soon as an appointment is available. So the next time you get a cancellation – fill it without telephoning around.
SMART MARKETING
Relying on your memory is not always best. Make non-medical notes about any patient issues or interests enabling richer and better informed conversations to occur.
Engagement Using the Consultation Tool
Educate, advise and record all in the one place. The Consultation Tool allows you to have a structured and documented consultation, whether you’re feeling fresh or tired at the end of a long day.
DIAGNOSIS
By taking a photograph at the start of the consultation and then sitting alongside the patient to discuss the image, a friendly environment is created where concerns can be voiced freely.
DOCUMENTATION
The photograph allows for patients’ concerns to be addressed through annotational tools. The Sketch feature also provides for a full free-drawing to help the patient understand treatments and outcomes.
RECOMMENDATIONS
Never again forget your recommendation for medical treatments. The patient engagement tool allows you to capture and save everything you have discussed with your patients.